Benefits of Using A Freight Forwarder

June 21, 2016

Importing and exporting are key components for many businesses. And in South Africa, trading is our lifeline. The process, paperwork, and regulations involved in trade may seem intimidating. However, that's what a freight forwarder is there for. This professional is an asset to almost any company dealing in the transportation of goods and is especially helpful when in-house resources are not skilled in the shipping procedures.

Forwarders make a living off of excellent customer service and interpersonal skills, and the relationships formed with their global agents are often stronger than the relationships forwarders have with their co-workers. Much of this has to do with the competitiveness of the marketplace, freight forwarders around the world are highly motivated and this is so they can earn more business and they have plenty of reasons to keep their customers happy. Service, speed, and efficiency are top priorities.

Good freight forwarders can benefit your business in many ways, including managing your register better, getting you the best price on local and international shipping, and also protecting your high-value or time-sensitive shipments on their way to where they’re going.

If you need some help to streamline your supply chain throughout the world, consider capitalizing on hiring a freight forwarder.

Manageability and Planning
Managing and planning are important for every single business which requires a sense of control over their supply chain and can recover quickly in the event of a loss. If a shipment is lost it could take time and money to get the answers you need. On the other hand, freight forwarders utilize their networks to quickly trace the problem directly to its source, getting immediate solutions.

Flexibility & Effortlessness
Imagine you’re shipping goods locally and it has three international destinations to reach, however somehow one of your shipments got diverted to the wrong port due to unforeseen circumstances. This is exactly where freight forwarders come in, they have the resources to handle disastrous circumstances like redirected shipments or delays. How prepared are you to react and handle that smoothly? To a freight forwarder, situations like this are just another day at the office.

In the same breath, forwarders can offer you ease in an industry that is constantly shifting.
Rather than deal with all these shifts yourself, hiring an experienced person takes many of the administrative decisions out of your hands. You will still however have full control over your shipments, you won’t have to bother with the time-consuming task of scrutinizing carriers, comparing prices, and negotiating services. You’ll have one vendor, one point of contact, and unlimited flexibility.

Save You Money
When possible, almost every single business tries to save money. But of course, you don’t want to pay less for something that’ll end up not working in the long-term right? For example, something like storing goods at an additional warehouse may seem unreasonable if you can transport them longer distances for less money. Freight forwarders are capable to negotiate lower terms with exporters due to the high volume of containers.

South African businesses are struggling with the demand for their goods from across the oceans and rails. Because freight forwarders have a unique depth of knowledge of roads and ports, they’re able to deliver your stock seamlessly between distribution centers, and with markets turning global, there’s a competitive incentive to keep your business by saving you big bucks on your transport.

If you want to gain a competitive advantage in the marketplace, hiring the right freight forwarder can help you.

With over 35 years experience in the employment market, Communicate Recruitment can find the right fit for your company. Get in touch with us.

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